Privacy Policy

Friendly Nurses Home Health Care, Inc. (“we,” “us,” or “our”) operates the website https://myfriendlynurses.com/ (the “Site”). We are committed to protecting your privacy and handling any information you provide responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or submit inquiries through our contact form. By using our Site, you consent to the practices described in this Policy.

This Policy applies only to the website and online inquiries. It does not cover information collected during the provision of home health care services (such as Protected Health Information under HIPAA), which is governed by our separate Notice of Privacy Practices.

1. Information We Collect

We collect only the information you voluntarily provide. We do not automatically collect any personal information through tracking cookies, analytics tools, server logs for personal identification, or similar technologies.

  • Contact and Inquiry Information: When you use our “Contact Us” form, call us, or email us, we may collect:
    • Name
    • Email address
    • Phone number
    • Mailing address (if provided)
    • Any details you voluntarily share about your health care needs, insurance, or eligibility for services

No other personal data is collected from visitors to the Site.

2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiries
  • Determine eligibility for our home health care services
  • Communicate with you about your request or consultation

We do not use your information for marketing, advertising, or any other purpose unless you specifically request it.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or unrelated purposes.

We may share your contact information only in the following limited cases:

  • With our internal team members who need it to respond to your inquiry
  • As required by law (e.g., court order or government request)

4. Data Security

We take reasonable steps to protect the information you submit through our contact form, including secure transmission (HTTPS) and restricted access to your data. However, no method of electronic transmission or storage is 100% secure.

5. Your Rights and Choices

You may request to access, correct, or delete the personal information you have provided to us by contacting us using the details below. We will respond promptly and in accordance with applicable law (including the California Consumer Privacy Act where relevant).

You can also manage how we communicate with you by replying to any email we send or by contacting us directly.

6. Children’s Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will post the revised version on this page with a new effective date. Please check back periodically for updates.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us